Mittourism

🟢 Reservation Policy & Terms

1. Booking & Inquiries

To book our private car charter service, please contact our customer service team for personalized assistance.

• Whatsapp/Viber Official: +886965569057
• WeChat ID: Ceciliahsu0820
• Email: laisharing886@gmail.com

2. Deposit & Cancellation Policy

A 5% deposit of the total fee is required to secure your booking. Once confirmed, our team will send you a service confirmation voucher. Vehicle plate numbers and driver details will be provided one week prior to your departure.Cancellation: Cancellations made more than 7 days prior to the departure date are eligible for a full deposit refund. Cancellations made within 7 days of the departure date are strictly non-refundable.

3. Custom Route Planning

For any custom route planning or specific transportation requirements, please contact our customer service to receive a tailored route proposal and price quote.

4. Accommodation Referral

Upon request, we can provide a curated list of recommended accommodations for your reference to book online independently. Please note: In compliance with local regulations, we only provide transport services and do not offer hotel booking or reservation agent services.

5. Booking Limits

For any changes or cancellations, please contact customer service at least 7 days before departure. Please note that availability is limited; if our vehicles and drivers are fully booked, we will not be able to accept further reservations.

🟢 Terms & Conditions of Charter Service

1. Service Hours & Overtime

The daily charter service must be completed within the scheduled service hours. An additional overtime fee will apply if the service exceeds the following limits:

• 5-Seat SUV / 7-Seat MPV: Up to 9 hours of service per day.
• 9-Seat Business Van: Up to 10 hours of service per day.

2. Early Completion & Drop-off

If you complete your planned activities earlier than expected, you may coordinate with your driver to be dropped off at a night market, shopping mall, or hotel along the return route. Please note that the charter fee is based on the daily vehicle reservation; no refunds or price adjustments will be made for early completion.

3. Breakdown of Fees

Includes: Vehicle rental, professional driver service, driver’s out-of-town lodging and meal subsidies, fuel, highway tolls, parking fees, legally licensed commercial vehicle usage, passenger liability insurance (up to NT$5 million per person), one complimentary bottle of water per person per day, and access to on-board umbrellas.

Excludes: Passenger accommodations, daily meals, personal shopping expenses, and admission tickets to any attractions.

4. On-Board Conduct & Cleaning Fees

Smoking, chewing betel nuts, using illegal substances, urinating, vomiting, or damaging any vehicle equipment inside the car is strictly prohibited. Violators will be charged a mandatory cleaning fee of 3000 TWD, and will be held fully liable for the original repair or replacement cost of any damaged equipment.

5. GPS Safety Tracking & Route Re-pricing｜GPS 

All fleet vehicles are equipped with GPS tracking systems to ensure precise route monitoring and passenger safety. The drop-off locations must align with the agreed areas. If the actual travel route shifts significantly outside the pre-arranged destinations, a re-pricing based on actual mileage will be applied.